If you don’t know how, use the guide here. Follow the screenshot below for the exact options to choose.
Sometimes this is called the DMIFIT tool. This is the utility HP service technicians use to burn system information to the motherboard. It’s called Rufus, and it quickly and easily makes bootable flash drives, which is how we are going to run the HP tattooing utility. It’s not too difficult, though.īefore you try the method below, see if this method works first, because it is less of a headache to deal with. I have found a way to do it yourself, although it does require a little finesse and following directions. HP says the only way to fix this issue is to pay a technician to repair the issue. This happens when a motherboard loses the information that’s “tattooed” onto it, or burned onto it. How to Fix “System Board OOA” or “Missing System Information” or “Product Information Not Valid” HP I tried this on an HP DV6 1152tx notebook and it worked.